Frequently Asked Questions
Everything you need to know about shopping with 218 Clothing + Gift.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain gift items and final sale clearance pieces are non-returnable.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are looking into expanding our shipping zones in the near future.
How do I know what size to order?
Each product page features a detailed size guide. Since we curate items from various designers, we also include 'Fit Notes' in the description to tell you if an item runs small, large, or true to size.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact us within 1 hour of placing your order, and we will do our best to accommodate your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.